Security
Security & Privacy
Handwriting is Australian-owned and operated by Ryder AI Pty Ltd, trading as Handwriting. This page describes how Handwriting handles documents during OCR processing.
Data Lifecycle
| Stage | What happens | Retention |
|---|---|---|
| Ingestion | Document received over HTTPS, validated, metadata stripped | In memory only |
| Processing | Sent to OCR pipeline, processed line-by-line | Processing duration only |
| Results | Text and confidence scores returned to browser | Not stored on server |
| Teardown | All in-memory data is discarded after response | Nothing persists |
No human review of your documents. All processing is AI-only. Staff cannot access document content.
Security Facts
| Question | Answer |
|---|---|
| Encryption in transit? | TLS 1.2+ via Cloudflare |
| Encryption at rest? | Documents are not stored at rest |
| Data residency? | Australian-owned infrastructure. Cloudflare edge is global. |
| Backup retention? | No document content is backed up — not stored persistently |
| Data isolation? | Documents processed in memory, never written to disk |
| Used for model training? | Uploaded documents are NEVER used for training |
| DPA available? | Available on request |
| Incident response? | Contact [email protected] — we respond within 24 hours |
Compliance
DPAAvailable on request
Privacy by designZero retention architecture
For security questions or to request a DPA, contact [email protected]. We respond within 24 hours.
Additional resources: Privacy Policy · Terms of Use